Air India has introduced a new feature called eZ Booking, which uses AI to make booking flights faster and easier. Travelers simply share their travel plans with the AI agent, and it fills in all the details on the website for them.

Experts say AI is the future of technology, and Air India is embracing it to improve customer service. Right now, this feature is available only to Maharaja Club members, the airline's loyalty program.

How Does eZ Booking Work?

The eZ Booking feature acts like a virtual travel agent, helping you book flights quickly:

• Just tell the AI your travel needs, like, "Book the first flight from Delhi to Mumbai tomorrow," and it will show you the best options.
• The AI uses advanced technologies like machine learning, natural language processing, and automation to deliver accurate results.
• You can also change your itinerary easily with text or voice commands if you're not satisfied with the options.

For now, eZ Booking is only available on Air India's website for Maharaja Club members. However, the airline plans to roll it out for mobile websites and apps soon.