Swiggy and Zomato's new order scheduling features let customers place orders in advance, helping restaurants streamline kitchen operations and reduce food waste.

Food waste is a significant challenge in India’s food service industry, impacting both restaurant profitability and the environment. With millions worldwide facing malnutrition, tackling this issue has become increasingly urgent. A recent report highlights that leveraging technology can help restaurants minimize waste while promoting sustainability.

What Causes Restaurants to Struggle with Food Waste?

Parthasaradhi Reddy Bokkala, Lead Consumer Analyst at GlobalData, highlights poor demand forecasting as a key reason for food waste in restaurants. He explains that small- and medium-sized establishments often lack the resources and expertise to negotiate better pricing with vendors or access quality services that could help reduce waste. This often leads to over-preparation, leaving food unused.

How Can Technology Help Minimize Food Waste?

A report highlights how technology can enhance restaurant efficiency by optimizing purchases and reducing waste. Advanced inventory systems help predict customer demand, allowing for better preparation and minimizing excess.

Food delivery platforms are also stepping up their efforts. Zomato, for instance, runs the "Food Rescue" initiative, enabling restaurants to effectively manage surplus food. Additionally, Swiggy and Zomato's new order scheduling features let customers place orders in advance, helping restaurants plan their kitchen operations more efficiently and reduce waste.

Challenges Faced by Small Restaurants

Large restaurant chains can easily afford to upgrade their technologies, but small businesses often face financial constraints. However, Reddy pointed out that online food platforms play a crucial role in bridging this gap. "The proactive approach of online food delivery platforms can help small businesses tackle financial challenges and invest in technology," he said.

Even at this early stage, these innovations show great promise in transforming waste management in the food service industry. Restaurants of all sizes can boost profitability and contribute to a more sustainable future by embracing technology.

With the right tools and initiatives, India's food service sector can take significant steps to reduce food waste while making a positive social and environmental impact.